Friday, March 23, 2012

Flowcharting Team Assignment

Please tell me who you will be pairing up with for the flowchahrting project by Wednesday, March 28. After that, I will assign a partner for you.

Midterm #2 Grades Posted

The scores for Midterm #2 are now in the Moodle Gradebook. The average for the course was 75.6, and the standard deviation was 11.1. This puts the A- cutoff at about 87, and the C- cutoff at about 64.

I also put in your Wiley Plus scores, so everything is current as of now.

Tuesday, March 20, 2012

Summary Catch Up (Midterm 2) Part 3

The next major step is receiving, which involves physical receipt of incoming shipments and deciding whether to accept them, inspection, and issuance to their final destination.

When items come in, it is going to be important for a receiving clerk to validate that we did in fact order these items. They are probably going to want to examine the packing slip that accompanies the order, and compare the purchase order reference to something called an open purchase order report. One thing to note is that the open purchase order report will likely omit the quantity ordered, because we want to receiving clerk to perform a fair count of the incoming receipt. If there is a problem, then they are going to need to contact the buyer to resolve the problems. If the order is accepted, then the receiving clerk will complete a receiving report, which documents the details of the receipt. This is going initialed or signed by the receiving clerk, and forwarded on to the accounts payable department as evidence of what we got.

A more detailed inspection may take place on a sample basis for stuff that goes into our products. For example, a computer manufacturer may test a sample of microchips received to validate that they are working. Problems often happen in groups of production, so if one fails, it will likely fail for others in the group.

The last primary step within the expenditure cycle is cash payments, or accounts payable. In this step we are looking to approve vendor invoices, and actually issue payment. When we say “approve” invoices, we are not saying anything about the purchase itself, we are just simply validating that it is OK to pay the particular invoice. This will typically be done by someone in accounts payable, who will look to complete the “three-way match” between the invoice (with price x quantity), purchase order (to validate price), and receiver (to validate quantity).

There are two ways to process vendor invoices – a non-voucher system where we pay as invoices are received (similar to the open invoice method from the revenue cycle), and a voucher system (similar to the balance forward method from the revenue cycle), where we issue payment for a group of invoices from the same supplier in one payment. The “voucher” is the document that authorizes the payment, and articulates the different account numbers that will be hit.

The actual payment of the invoice is done by the cashier, who reports to the treasurer after approval by an accounts payable clerk. The A/P clerk will usually forward a voucher package (containing the documents highlighting the 3-way match) as evidence.

Remember that a vendor invoice contains no new information, and the invoicing process can be skipped entirely under certain conditions. This is known as evaluated receipts settlement (ERS) or the “2-way match”. ERS is something that requires a fairly sophisticated accounting system, and is something that has to be agreed upon between supplier and customer as the way they will handle payments. When ERS is utilized, the invoicing process is skipped, and the customer remits payment at the PO price x the received quantity after an agreed # of days (usually 30 days).

Monday, March 19, 2012

Summary Catch Up (Midterm 2) Part 2

The expenditure cycle includes all of the things a company does to interact with it’s suppliers, basically buying things and paying for them.

The revenue cycle’s cast of characters is organized in two primary categories. Operations take care of placing orders and processing receipts, and Finance/Accounting pays the bills.

There are four primary steps within the expenditure cycle:

Planning
Ordering
Receiving
Cash payment (A/P)

Planning involves all of the things the company does to set up the structure of their purchasing function. These aren’t things that are dealt with on a daily basis, but the framework needs to be there. The steps including selecting an inventory control method, identifying key commodity groups, negotiating supplier contracts, and monitoring vendor performance.

The choices for an inventory control method are economic order quantity (EOQ), just-in-time (JIT), or materials requirements planning (MRP). EOQ is the traditional approach to managing inventory, which entails examining a host of factors such as lead times and carrying costs to identify a re-order point when inventory gets too low. Just-in-time inventory is based on the idea that it is costly to maintain inventory – working capital is tied up in things we aren’t directly using, and we have to have a warehouse to put things in. Why not just buy things as we need them, and have them delivered to a specific location just in time? It can work really well, but requires you to do business with very reliable suppliers. MRP is used when production is done according to a schedule, and is most common for projects that take a long time to finish like a building or an airplane. An MRP system coordinates purchases so that things arrive right when a particular task comes up on the schedule.

We also want to identify the different commodity groups that we buy from. This allows buyers to specialize on a particular type of product so they develop some expertise. For example, an aircraft manufacturer might have some buyers focusing on raw materials such as steel and composite material, while others focus on technical avionics systems. These are very different types of purchases, so it makes sense to specialize.

We also want to negotiate supplier contracts at the company wide level to take advantage of purchasing power. It is very important to make sure these contracts get communicated company wide, so that they are used.

The last step in planning is establishing a framework for monitoring vendor performance. This involves thinking about what is important to the company, and coming up with a way to incorporate those factors into a score, which is usually a weighted average. Things that may play into this might be quality (important for a high-end manufacturer), price (important for low-cost provider), or timeliness (important for anyone using JIT).

The second primary step in the expenditure cycle is ordering, which involves completing purchase requisitions, completing purchase orders, and coordinating the procurement card program.

When ordering, it is important to remember that not everyone in an organization is allowed to go out and make big purchases in the name of the company. This privilege is delegated to individuals called buyers. However, needs for purchases arise from all over the company, and they way that individuals notify buyers about their needs is through completion of a purchase requisition. Purchase requisitions tell buyers what people need, where they should be delivered, etc. They also include a G/L account number to be charged, and should prove that the purchase is authorized by the requesting individual’s department. Buyers aren’t in the business of saying we should or shouldn’t buy something – they just go make the purchase. The department is the party that is going to know whether something should be bought or not, which is why they do the approval.

Once the requisition process is complete, then buyers can start the order placement process. This is going to involve getting bids, selecting a supplier, updating the inventory master file, and completing a purchase order.

Getting bids can be formal or informal. For a large purchase, the buyer may initiate a formal request for proposal (RFP) process, where they invite prospective suppliers to submit written bids showing what they can do. For less significant purchases, the buyer may choose to rely on Internet quotes or a few phone calls.

After selection, the buyer will need to update the inventory master file so that a) we have a way to account for the product, and b) we can document the vendor selection process so that we don’t have to do it again in the near future. Use of a vendor master file can be helpful (similar to what we saw how the customer master file is used in the revenue cycle) to store demographic information about suppliers.

The document to execute a purchase is known as the purchase order – it is a contract to purchase, and a promise to pay. Sometimes companies will issue “blanket” purchase orders to buy a large amount of material over a long time horizon, and then “release” against the blanket order any time they need something. This is nice for both the buyer and the supplier – it helps reduce buyer’s uncertainty about raw material sources, and it helps the supplier plan out their capacity.

Procurement cards are company credit cards that are used to make small purchases. Given that the major cost driver of the ordering function is the number of purchase orders processed, this can greatly reduce the number. Another strategy involves the use of reverse auctions, which is kind of like ebay in reverse where potential buyers go to an auction website and say what they would like to buy, and then potential suppliers bid on the work, with the low cost supplier winning the business. It is best in environments where the product is a commodity (like gas, lumber, etc.) where it really doesn’t matter who you buy from because the product is the same.

Friday, March 16, 2012

WCGW Exercise Videos

I've posted videos that walk you through the solution to the WCGW grid questions in your walkthrough packet to Moodle.  They are available underneath the Midterm #2 resources.

Summary Catch Up (Midterm 2) Part 1

Continuing on with our discussion of the revenue cycle, next is shipping, which is best done by someone outside of the warehouse. If the shipping clerk thinks everything is OK, they remove the items from on-hand inventory, and print out the two main shipping documents, a packing slip and a bill of lading. The packing skip authorizes the shipment for final release of the finished goods, and it communicates to the customer what is in the box. The bill of lading identifies responsibilities for the item while it is in transit with a 3rd party delivery company, which is really important for revenue recognition purposes.

Shipping needs to send a copy of the bill of lading (or packing slip if there isn't one) to the billing department so that the invoicing process can start. Invoicing is done by taking the price and term details from the sales order, and quantities from the bill of lading. We also walked through an alternative approach to invoicing that is known as evaluated receipts settlement (ERS), where companies agree on an arrangement with their customers that they won't send out invoices at all, but the customer agrees to pay the sales order order price for the number of items they receive after a specified number of days.

We also have to update our accounts receivable records when we bill - this is done by an A/R clerk.

There are two approaches to billing. The open invoice method involves sending bills one at a time, and the balance forward method groups a series of transactions together in once monthly statement (I called this the Mastercard approach). When a company uses the balance forward method, they often will use cycle billing to have a more uniform flow of cash.

When people return products, they need to be processed by the receiving clerk, and then the credit manger makes a decision on whether to issue a credit memo that authorizes a reduction in the customer's A/R subsidiary ledger balance. If a customer doesn't end up paying at all, the credit manager makes the decision on whether or not to write-off the balance, but we don't tell the customer if that is the way we want to go because they may have a change of heart someday.

The last step in the revenue cycle is cash collections. We have to take in customer payments and make deposits, update the A/R subsidiary ledger accounts to reflect the payments (known as cash application), and make decisions regarding whether or not it is time to write-off a balance.

There are several approaches to collecting cash, but I focused on two of them. The first is where the company processes customer payments on their own. In this case, the invoice will request that companies send a remittance advice along with their payment (the top part of the invoice usually). When the mail is opened, the mailroom clerk compiles the remittance advices and sends them to the A/R clerk to make updates to the subsidiary ledger, and sends the checks to the cashier. Each party is then going to add up their transactions, and make sure they are the same. If the total of remittance advices is different than the deposits made to the bank, we may have a problem.

The other primary approach involves the use of a lockbox. This is where the company outsources the processing of customer payments to their bank. Banks set up a post office box that customers send payments to, and then they deposit checks as they come in, and notify the firm about payments received.

The process of "finding a home" for customer payments is known as cash application. This involves giving the right customer credit for the payments they make. If a company uses a lockbox, it is pretty common to have an automated interface between banks and firms that allows for automated cash application. Systems will usually be configured to general an unapplied cash report listing out the payments received for which the bank was not able to find a home for. Someone in A/R is going to need to investigate these.

Friday, March 2, 2012

Video Lecture 3/2

The video lecture for 3/2 is now available on Moodle - it is right under the Midterm #2 review.

Have a great break!

Thursday, March 1, 2012

Class 3/2

As discussed all week, class for 3/2 will be held via a video to be posted to Moodle.  It should be available by the end of the day on Friday.